Reservations and payments

Reservation and Payment policy

We kindly ask a bank transfer (30% of the total amount), or valid credit card number, (American Express, Visa, Masterard, diners club, bancomat e CartaSi), to guarantee your reservation.

The residence reserves the right to pre-authorization credit cards prior to arrival.

Our guests will be given the keys and principal information regarding their suites upon arrival. Upon your arrival we will more than happy to facilitate your stay in Florence by recommending you bars, supermarkets, laundromats located near the residence. We can also advise about the best restaurants, museums, shopping areas, outlets, tours with tourist guide in Florence and in the beautiful tuscany and everythings else that would be of your interest.

Cancellation Policy

You can cancel free of charge until 7 days before arrival. You will be charged 70% of the total price if you cancel in the 7 days before arrival.
Children stay free under the age of 6 age. If requested we can provide high chairs and cribs, (maximun of one crib per apartment).

Massimo 1 bambini di età inferiore a 6 anni soggiornano gratuitamente, su richiesta possono usufruire di seggiolone e lettino-culla.

Extra services with an additional cost.

-Private taxi service (NCC) upon request 48 hours before. More Info.

-Organize tours in Tuscany villages and wine cellars. Guest can book directly from the residence as well as purchasing to exhibitions and museums with tourist guides. More Info.

-Garage with “valet parking” service”. More Info